As one of Canberra’s largest pet industry employers, Pups4Fun is always on the look out for passionate and driven people to join our team! The current positions vacant are listed below, but we welcome applications via the application button at any time.
The People, Culture and Training Manager will take the lead to develop and implement our people, culture and training strategy. Developing and supporting our team and providing human resources knowledge and assistance to the management team will be at the forefront. The role will be responsible for development and creation of a qualification and training system
The objective of the Operations Supervisor position is to oversee efficiency of operational processes on a day to day basis. The Operations Supervisor ensures compliance with business policies and regulations, determines training requirements and daily supervision and management of the teams. The Operations Supervisor reports to and supports the role of the Operations Manager, provides innovation and communication to the business
The Casual Canine Crew are responsible for providing supervision and behavioural support to dogs in all Pups4Fun services. The Crew ensure the provision of animal welfare and an excellent customer and canine experience.
The Canine Crew keep facilities clean and perform other tasks relating to Pups4Fun services.
The primary role of a Team Leader is to manage, lead and motivate the team on duty. Team leaders ensure adherence with business procedures and safety practices and keep the team to deadlines. Team leaders set clear team goals, motivate the team and provide coaching to achieve the mission. Team leaders communicate and provide feedback to the Operations Supervisor.
The Canine Crew Shift Supervisor (CCSS) is responsible for supervising and training the Canine Crew in all areas of pet services. They coordinate the day to day operations of the team, ensure adherence to Pups4Fun policies and procedures and operational efficiency. The CCSS works closely with the Team Leader to ensure great communication flow in the section and to management and administration.
The Customer Experience Specialist (CES) is responsible for ensuring an easy, efficient, friendly and superior onboarding and growth experience for all Pups4Fun existing and potential clients. The CES ensures accuracy of bookings, provides advice on services and represents the Pups4Fun brand, setting both dogs and clients up for success. The CES maintains relationships with all stakeholders and brings innovation and forward thinking to customer service.
Pups4Fun Australian School Based Apprenticeships (ASBA) students learn and work in the animal care industry while still in school. The students get experience in a fully operational pet industry workplace, while completing a qualification through a Registered Training Organisation. Students spend one to two days at week working in our Specialised Daycare, Grooming, Out n’ About Daycare and Grooming and gaining administrative skills.